1-What kind of gauzes and bandage I can order from My Medical?
My Medical it’s a Medical Company specialized sterile and non-sterile gauze swabs, sterile and non-sterile non-woven sponges, gauze bandages, lap sponges, gauze balls, gauze rolls, sterile paraffin gauze, sterile eye pads, etc.
2-What kind of package I have available?
The costumer can choose between paper or plastic bag with a customized sticker on or a customized box.
3-What is the self-time of your products?
Depend. Non-Sterile and Sterile material have different self-life:
5 years for sterile and 3 years for non-sterile.
4-What can I order from My Medical Company?
Our offer are disposed by 5 main Areas of medical disposable, medical consumables and medical tests. They are:
Medical Consumables, Syringes & Needles, Gauzes & Bandage, Sterilization products and
One Step Rapid Tests.
5-Can I change the specifications of a product?
Yes, you can. We accepted others weights requirements, such as sizes, materials and package. Request us now for china@my-medical.com or europe@my-medical.com.
6-Are your products certificated?
Yes, they are. Our production complies with British Pharmacopoeia Version B.P.93., and we observe national laws and regulations. Our company has been established quality management system according to ISO13485:2003 standard. We also have CE and FDA certification.
7-Do you accept an inspection at your factory?
Yes, we accept.
8-Can I order less than a container?
Yes, you can. Each product have a MOQ (minimum order quantity).
9-Can I order less than the MOQ (minimum order quantity)?
No, you can´t.
10-Can I place an order with mixed products on a container?
Yes, you can. Each product must be order by the MOQ (minimum order quantity).
11-My Medical Company accept OEM design?
Yes, we accept, if you order a full container (1x20´).
12-My Medical quotations are in EXW price or FOB price?
Fob price.
13-My Medical prices are FOB from where?
FOB Shanghai Price.
14-If the costumer want to place an order with OEM design less than a container you accepts OEM design?
Yes, if the costumer pay the mold fee and the printing costs.
15-How much it is the mold fee and printing costs?
We need to check your Logo first.
16-Can a costumer ask for samples of your products?
Yes. Send to us your Express courier account number and we send to you.
17-The samples are free or need to be paid?
Standard samples are free. Customized samples must be paid.
18-How much it´s a sample customized?
Depends of the costumer Logo and design requirements.
19-Standard Delivery time for a sample production?
10-15 days
20-Standard Delivery time for a 1x20´ order?
35-40days
21-Standard Delivery time for 1x40´order?
40-45days
22-Holidays for 2015?
New Year: Jan.1-3
Chinese Festival: Feb. 10-Mar. 10
Tomb-sweeping Day: Apr.3-5
Labor Day: May 1-3
Dragon Boat Festival: June 20-22
Mid-Autumn Festival: Sept.26-28
National Day: Oct. 1-7
23-Price Validity?
Validity only on the month of the quotation.
24-Payment Condition?
Term: 30%.depoisit before the production and balance 70% before the shipment
